After careful consideration, we took the difficult but necessary decision to shut down the Mamo Personal app.
Effective August 31, 2023, the Mamo Personal app will no longer be available for use. We understand that this news may come as a disappointment, and we genuinely appreciate the trust and support you have shown us throughout your journey with the Mamo Personal app.
It’s important to note that this decision does not impact Mamo Business. As a matter of fact, Mamo Business will become our core product going forward! 🚀
All customers have now received an email notice to inform them of the following measures we have put in place:
Removal of withdrawal fees: On July 31, 2023, withdrawal fees have been removed. You will be able to access and withdraw your full balance at no cost from that date onwards.
Paying bills: This is no longer available via Mamo Personal.
Disabling some features: Effective July 31, 2023, you are no longer be able to top up your wallet balance, send money using your card, or use your Mamo Link. You can continue to send money from your existing balance, or withdraw to your bank account.
App removal from stores: The app will no longer be available for download from the Google Play and App stores starting from July 31, 2023. New users will not be able to sign up. However, we want to reassure you that the Mamo Personal app that is already installed on our device will continue to be accessible indefinitely. This will give you ample opportunity to clear your remaining balances and complete any pending transactions.
Once again, we sincerely apologize for any inconvenience this may cause. We understand that managing your finances is a crucial aspect of your daily life, and we encourage you to take the necessary steps to ensure a seamless transition to an alternative solution of your choice.
If you were using the Mamo Personal app for collecting payments for your business, please consider upgrading to Mamo Business. Mamo Business allows you to create multiple payment links, amongst other powerful payment features such as QR code payment links, recurring payments, invoicing and more.
Thank you once again for your support and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our dedicated support team via Chat from within the UAE. We remain committed to assisting you during this transition period.