Apple Pay and Google Pay are enabled by default on every payment link and display dynamically. Alternatively, customers always have the option to enter their debit or credit card details if they choose.
When using Apple Pay, customers don’t have to manually enter their credit card details or shipping info as this is already securely stored on their device.
The same goes with Google Pay, all payment information is already stored on the customer’s device, so there’s no need to enter credit or debit card details manually.
All the user needs to do to complete the purchase is to choose Apple Pay or Google Pay at checkout and identify themselves with Face ID, Touch ID or PIN (depending on what the user has enabled).
Why am I not seeing Apple Pay or Google Pay options?
Customers will need to have either Apple Pay or Google Pay enabled on their respective devices to use this payment method.
When using Apple Pay or Google Pay, there is a maximum payment limit of AED 5000. If you have enabled either payment method on your device and the option to pay with them is not available, it indicates the amount you are trying to pay exceeds the limit.
Here’s a guide you can share on setting up Apple Pay or Google Pay.
Apple vs. Google
Spoiler alert! Apple and Google are competitors!
Apple Pay is currently not supported on Google Chrome browsers or Android devices. Users must use the iPhone (iOS) or the Safari browser to pay with Apple Pay.
And the same is true for Google Pay. It is currently not supported on Safari browsers or iPhone (iOS) devices unless your customers are using the Google Chrome browser.
If your customers are not seeing one or the other payment option at checkout please make sure that they are using the respective platforms correctly.
Please note this may change in the future if Google and Apple find an agreement to be more user centric and less competitive (we hope!).