All Collections
Payments
Learn how to make and accept payments online and offline from anywhere in the world
32 articles
FAQs
Instant answers to the most frequently asked questions
Will Mamo support more currencies?
How long does it take for a settlement to be completed?
What is Mamo's payment acceptance rate?
What would cause settlement delays?
What is the transaction limit on payment links?
Can I receive settlements in different currencies?
Does Mamo offer POS terminals?
Which cards and payment methods are supported?
November 2024 pricing changes
How can I get a tax invoice for my Mamo fees?
Ways to get paid
Learn about all the different ways and channels you can get paid through with Mamo Business
Payment linksLearn about generating payments links, QR codes payments
Invoice a customerGenerate and send invoices within seconds from your dashboard.
SubscriptionsLearn about subscriptions, subscription automation and more.
Apple Pay & Google Pay optionsLearn about how to use Apple Pay and Google Pay on your payment links
Tabby (buy now, pay later)Learn more about Tabby, Buy Now Pay Later (BNPL), requirements and eligibility
WhatsApp payment linksLearn how to operate Mamo's WhatsApp payment links
Supported currenciesLearn about the currencies you can accept payments in
Supported cardsLearn about the different types of cards your customers can use to pay you
Event ticket paymentsLearn how to use Mamo to efficiently manage your event ticket sales.
Payment HoldLearn how to place a hold on your customer's card
Refunds and disputes
Learn how the the refunds and disputes process works
RefundsReview the general flow and learn how the refund process works
Disputes (chargebacks)Learn how to manage, generate and document disputes correctly
How to prevent disputes (chargebacks)Learn about chargeback or disputes
Returned paymentsLearn about how Mamo actions fraudulent payments
I am a customer of a business
For customers who used Mamo Business to pay for products or services and need help
Mamo's responsibilitiesLearn more about Mamo's responsibilities to its customers and to end-consumers
Requesting a refund from a businessLearn how to request refunds for purchases made through Mamo
Canceling a subscription from a businessLearn how to cancel or manage a subscription payment made through Mamo
Fraud protectionLearn more about how Mamo protects customers against fraud.
Transaction monitoringLearn about how and why payment transaction monitoring is done.
Payment acceptance ratesLearn more about why payments can fail and how to increase acceptance rates.
Suspended accountsLearn more about how to stay compliant and avoid account suspensions.
Account holds and how to resolve themLearn more about why we sometimes place holds on accounts