Mamo Business is a payments platform that enables businesses to collect payments from their end-customers.
If you are reading this help center article, you have most likely made a purchase from a business that uses Mamo to collect payments.
What is Mamo responsible for
Mamo is responsible for the secure processing of payments between consumers and businesses.
What is Mamo not responsible for?
Mamo is not responsible for any of the following:
Order fulfillment
Refunds processing
Deliveries
Disputes management
What does this mean for you?
If you have a question about your order, such as the status of your shipment, status of your refund, or a return policy, you will need to contact the business you made a purchase from directly.
How to contact the business
The contact information for the business can usually be found on their website or in their order confirmation email.
If you cannot find the contact information, you can try searching for the business on social media or contacting their customer support team.
What if I can't contact the business?
If the business has not provided a contact email address or phone number in the receipt your received in your email, you have made every attempt to contact them, and have failed; please use the Chat feature on our website and follow the prompts there.
Our team will get back to you within 3 business days.