Create a payment link
Create a payment link in one of two ways:
Use the Create a payment link button:
Log into the dashboard
Click on the Create button located on the top right-hand of the dashboard
Select the Payment link option
Add a title and an optional description, both of which will appear in the payment link for your customer
Set the amount and currency, or you can check the option "Allow customer to enter amount" which will not specify any predefined payment amount on the payment link, and your customer will be prompted to enter the payment amount
Add an optional processing fee to your payment links. You can set these as a percentage of the amount you're requesting or a fixed amount.
Continue to customize the new link depending on settings and preferences you’d like on the payment link by clicking on Customizations and Advanced settings
Once everything is set up, click on Create link, copy the new link and share away!
Use the Payments > Payment links menu:
Log into the dashboard
Visit Payments > Payment links located on the left menu of the dashboard
Select the “+ New link” button located at the right top
Select the desired settings and preferences and follow the steps to complete the process
To keep track of the number and details of payments that have been received using a specific payment link, select the link from the Payments > Payment links menu.
You can also download this information as a CSV file for your records.
Customize or brand a payment link
Log into the dashboard
Select Settings on the left menu
Select Branding
Add your company logo, brand and accent color
Select Save
💡 Tooltips next to each element show a brief description of that element.
Name a payment link
It's good practice to name payment links right after you’ve created it. You can give the link a name by selecting into the “Untitled link” or existing name field. If you forget to name the link right after you’ve created it, you can always come back at any time to complete the process. Links names can be changed as many times as you want.
Notifications when a payment link is used
Immediately after the customer successfully completes a payment using a payment link, you and the customer will receive an email receipt. The receipt will include your customer’s name and other transaction details.
You can track the status of all your payments by checking the Payments section on your dashboard. There, you’ll find details for each payment and customer to help you stay updated.
Apple Pay or Google Pay
Apple Pay and Google Pay are enabled by default on every payment link. Alternatively, customers can enter their debit or credit card details if they choose.
Customers will need to have either Apple Pay or Google Pay enabled on their respective device to use this payment method. Here's a guide you can share on setting up Apple Pay or Google Pay.
Please note that Apple Pay is not currently supported on Google Chrome browsers (Apple and Google are competitors). Users must use Safari to pay using Apple Pay.
Payment link expiry
Payment links do not automatically expire, however we recommend deactivating links that are no longer active to prevent it from being misused.
You have the autonomy to set an expiry date for the payment link by activating the Set expiration date button in the advanced settings section while creating your link. This enables you to adjust the link's lifespan to match your preferences and operational requirements.
Additionally, if you have set a limit on the payment link, then the link will automatically deactivate once the limit has been reached.
For example, suppose you create a payment link and set the capacity limit to 5. The link will automatically deactivate after 5 payments have been received, and users will be sent to a page explaining that the link is now inactive.
If you don’t set a limit on the payment link, the link will remain active and reusable by customers until it is deactivated. You can create, deactivate, and reactivate your payment links from your dashboard.
Deactivating a payment link
You can deactivate a payment link at any time from your dashboard. We recommend deactivating links that are no longer active to prevent it from being misused.
Go to Payments > Payment links
Under Active links, find the payment link you want to deactivate
Click on the three dots (•••) to the far right of the table
Select Deactivate
The deactivated payment link will be moved to the Inactive links section, from where you can reactivate it at any time.
Keeping your payment links safe
Here are some tips to ensure the safety of your payment links when posting them on public sites:
Create individual links for specified amounts rather than sharing links that allow customers to choose the amount.
Set limits on your links for the amount of times they may be used, so they automatically deactivate.
Set an expiration date for your payment links so they automatically deactivate.
Deactivate any links that are no longer in use. You can easily reactivate links when you need them again.