Who is eligible for the Mamo Card?
It is important to note that, at this time, only licensed businesses are eligible for the Mamo card. This may change in the future, so please let us know if you'd like to get notified when this happens.
Verification and activation
To activate your Mamo Card, you’ll need to complete two types of verification:
One for your business, its beneficial owners, and directors
One for cardholders
Business verification
The following documents will be accepted to help us verify your business:
Existing business documents: All existing business documents provided at the time of setting up your Mamo business account must be valid and up to date.
Country of birth: The country of birth of each beneficial owner and director must be present on your business' trade license and/or mentioned in your Memorandum of Association (MOA).
Residential address: The residential address of each beneficial owner and director of the business. Beneficial owners and director must be present on your business' trade license and/or mentioned in your Memorandum of Association (MOA).
Cardholder verification
The following documents will be accepted to help us verify cardholders:
Emirates ID: Cardholders must have a valid Emirates ID.
Please keep in mind that in certain cases, additional documentation or information may be requested to successfully complete the verification process.
Sign up
Log into the dashboard.
Select Cards from the left-hand menu.
Select Sign up for Card.
Enter your business owner's(s') details and registered business address.
Enter your estimated spend volume per month.
Accept the terms and conditions and select Continue.
Issue a new Mamo Card
To issue a new card, please log into the dashboard and navigate to the Cards section. You'll be able to choose the card type and configuration there.
Activate a Mamo Card
Virtual cards
For a new user: After document submission, it takes 2 business days to complete the KYC verification and activation process for new users.
For an existing user: Any additional card issued to the same user is instantly activated.
Physical cards
For a new user: After document submission, it takes 2 business days to complete the KYC verification.
For an existing user: Any additional card issued to the same user does not require KYC verification.
Once the KYC process is successful and your card is delivered, you can go ahead and activate the card via your Mamo Business Dashboard.
Card delivery
You can expect delivery of the physical card within a maximum of 3 business days after KYC is completed.
You will receive notifications and updates about the delivery of your card via SMS or WhatsApp, so you can stay informed and anticipate its arrival.