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Getting started with the Mamo Card
Getting started with the Mamo Card
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Who is eligible for the Mamo Card?

It is important to note that, at this time, only licensed businesses are eligible for the Mamo card. This may change in the future, so please let us know if you'd like to get notified when this happens.

Verification and activation

To activate your Mamo Card, you’ll need to complete two types of verification:

  1. Verification of your business, its beneficial owners, and directors

  2. Verification of each cardholder

Business verification

The following documents will be accepted to help us verify your business:

  • Existing business documents: All existing business documents provided at the time of setting up your Mamo business account must be valid and up to date.

  • Country of birth: The country of birth of each beneficial owner and director must be present on your business' trade license and/or mentioned in your Memorandum of Association (MOA).

  • Residential address: The residential address of each beneficial owner and director of the business. Beneficial owners and director must be present on your business' trade license and/or mentioned in your Memorandum of Association (MOA).

Cardholder verification

To verify a cardholder, they'll need to provide a valid mobile number. An OTP will be sent to the mobile number provided to complete verification.

When a new cardholder is added, they'll receive an email prompting them to create their account and verify their phone number. Alternatively, the card user can log in to their dashboard from our website, enter their email, and be prompted to enter their phone number.

Sign up

  1. Log into the dashboard.

  2. Select Cards from the left-hand menu.

  3. Select Sign up for Card.

  4. Enter your business owner's(s') details and registered business address.

  5. Enter your estimated spend volume per month.

  6. Accept the terms and conditions and select Continue.

Issue a new Mamo Card

To issue a new card, please log into the dashboard and navigate to the Cards section. You'll be able to choose the card type and configuration there.

Name on card

Note that all our corporate cards are issued to the company. Each card can be assigned to an individual in your Mamo Dashboard, but the name on the card will always be that of the company it is issued to.

Activate a Mamo Card

Virtual cards

  • For a new user: Once Card KYB is approved, create a virtual card immediately. Upload your phone number as the new cardholder, verify it via OTP, and activate the card instantly.

  • For an existing user: Any additional card issued to the same user is instantly activated.

Physical cards

  • For a new user: Once Card KYB is approved, create a physical card immediately. Upload your phone number as the new cardholder, verify it via OTP, and provide the address where you would like your card to be delivered.

  • For an existing user: Any additional card issued to the same user does not require KYC verification.

Once the KYC process is successful and your card is delivered, you can go ahead and activate the card via your Mamo Business Dashboard.

Card delivery

You can expect delivery of the physical card within a maximum of 3 business days after KYC is completed.

You will receive notifications and updates about the delivery of your card via SMS or WhatsApp, so you can stay informed and anticipate its arrival.

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