Prices, plans, and subscriptions
You may select your plan during the registration process. Mamo currently offers several pricing plans.
Please visit our pricing page to learn more.
For customized pricing proposals, please get in touch with our sales team.
Did you know that you can pass on transaction fees to your customers using our payment links? Lean more.
Changing plans
You can switch plans anytime by logging into the Mamo Dashboard and heading to Settings > Plan.
If any of the features you see on the pricing page are not accessible through your account settings, please contact us and request to speak to a human.
Subscription plan renewal
If you’ve chosen any business plan with a subscription, your subscription automatically renews at the end of each billing cycle.
Subscription plan and fees
If you are on one of our subscription plans and you have not had any transactions on any given month, don’t worry, you won’t get charged the subscription fee for any month you don’t receive payments.
The subscription fee will be deducted from the first settlement of your billing cycle. If the first settlement doesn’t cover the entire subscription amount, the amount will be deducted from subsequent settlements within the same billing cycle.
An explanation of our fees
Transaction fee on UAE cards
These are transaction fees that apply when your customers use cards that are issued in the UAE to pay you.
For example:
Suppose your account is on the Premium plan.
A customer pays you AED 100 using their UAE card.
The total transaction fee will be 2.7% + AED 0.8, excluding VAT.
Transaction fee on international cards
These are transaction fees that apply when your customers use cards that are issued outside of the UAE to pay you.
For example:
Suppose your account is on the Premium plan.
A customer pays you AED 100 using their international card (charged in AED).
The total transaction fee will be 3.2% + AED 0.8, excluding VAT.
Charge customers in non-AED currencies
There are times where you may wish to charge your customers in non-AED (to help them avoid excessive bank fees by their card issuer).
In these cases, additional transaction fees will apply when you decide to show and charge your customers in that non-AED currency.
Depending on your pricing plan, when customers pay in a currency other than AED, an additional foreign exchange (FX) fee applies to your regular transaction fees. Our pricing page lists the fees for each plan.
For example:
Suppose your account is on the Premium plan.
A customer pays you USD 100 and their international card is charged in USD.
The total transaction fee will be 3.2% + 1.5% + AED 0.8, excluding VAT.
VAT
The standard 5% VAT is only charged on your transaction fee, not the total amount paid to you.
For example:
Suppose your account is on the Growth plan, with a rate of 2.9% + AED 1 for UAE transactions.
Suppose a customer pays you AED 100 using a UAE card.
The pre-tax fee will be AED 2.9 + AED 1 = AED 3.9.
The 5% VAT is calculated on AED 3.9 (3.9 + 0.20).
This brings the total amount charged to AED 4.1.
Tabby fees
Any payments collected through Mamo using our Tabby integration will result in a transaction fee of 6.9% + AED 1 (plus 5% VAT). This will be instead of, and not on top of the fees outlined on our pricing page.
For example:
Suppose a customer pays you AED 100 via Tabby.
The pre-tax fee will be AED 6.9 + AED 1 = AED 7.9.
The 5% VAT is calculated on AED 7.9 (7.9 + 0.40).
This brings the total amount charged to AED 8.3.
Account closure fees
If the termination of your account is deemed, by Mamo, as related to your engagement in fraudulent or otherwise unauthorized activities that violate the Mamo business terms, Mamo reserves the right to charge a USD 1,000 Account Closure fee.
This fee is intended to cover the administrative and investigative costs associated with addressing fraudulent or prohibited conduct.
The Account Closure Fee will be deducted from any funds held on your behalf approximately six (6) months following account termination.