Getting started
Learn how to get started with Mamo and what we're all about
37 articles
FAQs
Instant answers to the most frequently asked questions
How do I sign up?
How reliable and secure is Mamo?
How big are the companies that use Mamo?
Where does Mamo store its customers' money?
How does Mamo make money?
How does your pricing work?
How do I integrate Mamo with my system?
What are Mamo's FX fees and conversion rates?
Why are Mamo's transaction fees higher than other providers?
How do I pay the monthly subscription fee?
How do I create new users and add team members?
How do I transfer money to other bank accounts?
Can I sign up for multiple accounts?
How long does it take to sign up?
How do I access my dashboard?
Can I sign up with a non-UAE bank account?
Do I need to sign a physical contract?
Does Mamo have a mobile app?
Business onboarding and identity verificationLearn about the onboarding process at Mamo
Understanding KYC, KYB, and AMLLearn more about 'Know Your Customer' (KYC), ‘Know Your Business’ (KYB), AML (Anti-Money Laundering)
Restricted countriesLearn more about the countries from which we do not accept payments
Prohibited and restricted businessesLearn more about the types of businesses we cannot work with
Updating expired documentsKeep your account active with valid updated documents
Understanding rolling reserves at MamoLearn why we might hold a portion of your funds depending on your industry
Who is Mamo?Learn more about Mamo, the company, our products and more
Trust, safety and securityLearn more about what makes Mamo safe, secure and reliable
CybersecurityLearn more about how Mamo protects its platform.
Product feedback and feature requestProvide product feedback, feature request and more